A second opinion is when you talk to a different doctor about your diagnosis or treatment. It can be an in depth examination or a simple chat about your existing diagnosis and treatment options.
There are many reasons why patients seek out a second (or third) opinion:
Of course, we all do. Medical error is understudied but most estimates fall between 5% and 20%. This means that a second opinion could reduce error by 80% to 95%.
Your doctor shouldn’t be upset; more viewpoints will help you both find the best options for your health. Take charge of your health.
We look for doctors who are focused on a particular area and have achieved a high level of experience and expertise in that area. We look for authorities in their fields and doctors who are well respected. Many of our specialists are heads of their departments, organizations, or leading researchers. We look for great communicators and educators as we feel these skills are crucial (and often overlooked).
Have a look for yourself: Consultation Report and Multidisciplinary Consultation Report. In the report, the specialist will provide his or her findings and if possible suggestions on your next steps. The specialist will answer questions related to his or her specialization. Please note that the specialist will generally not describe or mention each study/image separately but will cover all of them in one complex report.
The report will include our specialist’s best professional opinion. Neither we nor the specialist can change the findings of the report to reflect your expectations. In case you are not satisfied with your report we will forward your complaint to our Medical Advisory Board. If the Medical Advisory Board determines that the report did not satisfy our professional standard of quality, we will refund your payment, or if possible, we will provide a new report.
Yes, you can ask follow-up questions regarding the findings in the report easily from your account. We limit questions to two per case within 14 days of the delivery of the report in order to keep the fees low for everyone. For more in-depth discussion, many of our specialists offer a video consultation.
Yes, our specialists write for patients and we spend a lot of time to ensuring this. The report must be written in everyday language and understandable to people with no medical experience.
Yes, many of our specialists offer a video consultation. It lasts for 15 minutes and needs to be ordered within 14 days of the delivery of the report.
Yes. We only ask for information we absolutely need related to your medical condition. We don’t need your name, address, or ID.
Yes, please contact us if you would like to delete your account.
We do not offer an image viewer, however there are plenty of great tools available. The CD/DVD with your scans often includes a viewer. Alternatively, OsiriX Lite (Mac) and RadiAnt (PC) are two tools that we like.
No, the report is based only on the information you provide and the Diagnose.me specialist will not have the opportunity to examine you personally. The report will focus on answering your questions and educating you on your condition so that you can make better choices about your health.
Our reports are aimed to help the patients on the road to recovery and are not meant for any legal or regulatory proceedings. For this reason, the report will generally not evaluate past procedures, accidents or medical malpractice as the possible cause of medical conditions. We reserve the right to refuse any case where we have the suspicion that the report will be used for these or similar purposes.
Unfortunately, clients from USA and Canada may not use our services due to the legal constraints in those countries. You can find more information in our
Yes, you can order a report for yourself as a patient, or on behalf of any of your friends and family.
It depends on your situation. We accept any combination of the following:
You can upload them online during the ordering process. You can also send it by regular post.
Yes.
Each specialist chooses his or her own price. It varies from 50 to about 300 euros. You can find more information about our pricing here.
Delivery of the report usually takes 2-5 working days, depending on the specialist. The report processing time starts only after submitting all the required information and documentation and after the agreement's conclusion. All delivery times on the website are indicated in working days and counted from the next day after submitting the necessary documents. If your doctor/helpdesk asks you to provide additional information, the report processing time starts again when you have provided all the necessary information or client data we have requested.
We support about 30 languages, with all translations done by a medical professional. Please note that the translation will add 2 business days to the delivery of your report.
Yes, your medical documents will be summarized and translated by a medically qualified person. Please note that this service is necessary for all clients who submit documentation in a language other than English and extends the deadline for the delivery of the report by a maximum of two days. The price list for the service can be found on our website.
No, unless the specialist specifically requests it.
The most important consideration is specialization. Doctor’s specialization determines what types of questions he or she is able to answer. The important distinction is between diagnostic and treating specializations. Diagnostic specializations such as radiology and its subspecialties will consider the diagnosis. Treatment specialties such as surgery or neurology will consider the treatment. Unfortunately, the distinction is blurred in many places, but if you are unsure, you can always ask us.
Yes, we offer services to imaging clinics, hospitals, and other healthcare providers. Please contact us for more information.
Yes, we offer a subscription service to insurance companies, banks, assistance service providers and other companies that provide the services to their clients as a no-cost benefit or for an additional fee (including white label). Please contact us at sales@diagnose.me for more information.
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